Account deletion request
Delete your MySunbed account
This page allows you to request the deletion of your MySunbed account and all associated personal data, in accordance with the General Data Protection Regulation (GDPR).
Once your account is deleted, you will permanently lose:
- Your user profile and all personal information
- Your future bookings will be cancelled (past booking history is retained in accordance with our legal obligations)
- Your browsing and usage history
- Your preferences, favorites and personalized settings
Data retention
In accordance with our legal obligations, certain data may be retained after your account deletion:
- Billing and transaction data is retained for 10 years for accounting and tax purposes
- Data necessary for fraud prevention may be retained for up to 5 years
Deletion process
Your account deletion is immediate and permanent. Your user profile and personal data will be removed from our database as soon as you confirm your request. You will be automatically logged out.
This feature is only available for customer accounts. Professional accounts (venues) must contact our support for any deletion request.
Do you have questions about deleting your account? Contact us